Effective Date: 10 Desember 2023

This Privacy Policy describes how Doktr.me and its related companies and affiliates (collectively " Doktr.me", "we", "our" or "us") collect, use, share, retain and otherwise process the personal information of users of our website, applications and related services (collectively our "Services").

Information We Collect

We only collect personal information that is necessary, relevant and adequate to provide you with our Services. This may include:

• Contact information such as your name, email address, phone number and postal address
• Demographic information such as your gender, age and specialty
• Appointment details such as appointment date/time, reasons for visit and notes
• Billing and payment information
• Feedback, reviews, messages and other information you submit to our Services

We collect information in the following ways

• When you create an account or use our Services
• Communications via emails, messages or other means
• From third-party sources with your consent

Use of Personal Information

We use your personal information to:

• Provide and improve our Services
• Communicate with you about appointments, billing and other account matters
• Publish schedule, profile and other practice information
• Enable you to communicate and engage with patients
• Detect and prevent fraudulent activities

We only process your personal information if we have a lawful basis for doing so such as:

• To fulfill our terms and provide Services under a contract
• Legitimate business interests to improve and market our Services
• Legal obligations to comply with applicable laws and regulations
• Your consent where required

Sharing and Disclosure of Personal Information

We do not share your personal information with third parties without your consent, except to comply with applicable laws and regulations or requests from law enforcement and regulatory authorities. This may include lawful access by courts, law enforcement and governmental authorities.

If required, you will be notified before your personal information is shared with third parties so that you can consent.

Retention of Personal Information

We retain your personal information for as long as necessary to provide our Services, fulfill the purposes outlined in this policy and comply with applicable laws and regulations regarding retention periods.

Security of Personal Information

We implement technical and organizational security measures to protect your personal information when you use our Services. While we aim to protect your personal information, no system can be completely secure.

Your Rights

You have the right under applicable laws to access your personal information and request changes, restrictions or deletion. Please contact us if you would like to request any changes regarding how we process your personal information.

Changes to this Policy

We may update this Privacy Policy from time to time by posting an updated version and revising the effective date. Please check back periodically for updates.

Contact Us

If you have any questions about this Privacy Policy or use of your personal information, please contact us at: [email protected]